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East Village Spa
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    • Home
    • Contact Us
    • Menu
    • Team
    • Book/Buy gift card now
    • FAQs
      • Donation Requests
      • Cancellation policy
      • FAQ: Request a provider
      • Health and safety info
      • Gift Card FAQs
      • Online Booking FAQs
      • Mental Health Resources
    • Shop Online!
    • Specials
East Village Spa
  • Home
  • Contact Us
  • Menu
  • Team
  • Book/Buy gift card now
  • FAQs
  • Shop Online!
  • Specials

Online Booking FAQs

How do I use my gift card to book online?

How do I use my gift card to book online?

How do I use my gift card to book online?

Right now, our online booking doesn't mesh with gift cards, so please enter your credit card just to hold the spot - you can pay with a different form of payment at your appointment. You can enter your gift card number in the booking notes. Some form of payment is required on file for our cancellation policy, but it is not automatically c

Right now, our online booking doesn't mesh with gift cards, so please enter your credit card just to hold the spot - you can pay with a different form of payment at your appointment. You can enter your gift card number in the booking notes. Some form of payment is required on file for our cancellation policy, but it is not automatically charged and nothing is charged to at the time of booking. If you don't want to enter your credit card, please call to schedule over the phone.

Can I book a couple's massage online?

How do I use my gift card to book online?

How do I use my gift card to book online?

Unfortunately our online scheduling system does not have the capability to reserve two therapists and the couple's room. Please call 515-309-2904 to book or add your name to the waitlist for couple's massages!

Why don't I see any openings?

How do I use my gift card to book online?

Why don't I see any openings?

We have been booking several weeks out for single appointments, further for multiple appointments, evenings and weekends. You can call to get added to our priority waitlist or better yet, check the app in the mornings around 9:30-10 am, as we get cancellations nearly every day. People usually grab those last minute spots through our app before we can call the wait list!

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